Call Recording

Call recording is now a business imperative, as more companies focus on telephone contact while demands to cut costs and boost productivity increase.

  • Call RecordingCall recording improves communications and verifies beyond question all reported and archived call records.
  • Customer service can be monitored and improved.
  • Staff training is enhanced.
  • Disputes are defused and threats of litigation neutralised.
  • Companies are able to accurately record, manage and archive all incoming and outgoing calls.
  • Prove accurate advice was given.
  • Protect staff from abuse.

Now modern, cost-effective telephone recording software and hardware and the associated advantages are within easy reach – whatever the size and nature of your organisation.

Can your business afford to be without a call recording solution that’s cost-effective, fit-for-purpose and delivers tangible, measurable benefits?

Talk to Connaught: your first-choice call recording partner.

Connaught, know inside out the products, the technology and the ways in which telephone recording equipment can benefit your organisation.

  • We install and support the UK’s most comprehensive range of call recording equipment – from one-line recorders to thousands across multiple sites.
  • 100% precise call matching.
  • Computer telephony integration (CTI) links your telephone system with servers and databases.
  • Application programming interface (API) allows programmers to integrate with our products.
  • Fully scalable and cost effective – as you grow, our solutions can grow with you.
  • One click email of recordings from the play back screens.
  • Multiple and extensive search criteria to find a call.
  • Copies of recordings can be exported as WAV files.

For more information, give us a call on 0800 652 7681 or email sales@connaughtltd.co.uk