Telephone Appointment Booking

Nurse And Patient Conversing At Reception DeskFree Up Your Reception Staff by Enabling Patients to Book Their Own Appointments Over The Phone

Connaught’s Patient Partner Service is a system that allows your patients to book, cancel, check or change appointments at any time, day or night, using the telephone.

The system connects to your practice’s telephone system and integrates with your electronic appointment book, ensuring it can operate in “real time”.

Patient Partner will help your practice to:

  • Extend reception opening hours
  • Ease the pain of early morning congestion
  • Manage, improve and ease telephone access
  • Promote and administer appointments for seasonal / specific clinics

The service integrates with most clinical databases including EMIS, INPS, SystemOne, FrontDesk and Microtest.

If you think that your surgery could benefit from the Patient Partner service, please email us now or call 0800 652 7681 for more information.