Terms and Conditions

This page contains links to all of our terms and conditions. To download the terms click on the required headings below:

General Terms and Conditions
Our General Terms and Conditions apply to the supply of all of our services and the supplemental terms apply additionally to each specific service that is specified on our quotation / order.

Supplementary Terms – Hardware Maintenance Services
These terms cover our supply of Hardware Maintenance Services which include:

• Platinum Maintenance and Support Services
• Gold Maintenance and Support Services
• Silver Maintenance and Support Services
• Premium Maintenance and Support Services
• Lite Maintenance and Support Services

Supplementary Terms – Hosted IP Telephony Services
These terms cover our supply of Hosted IP Telephony Services and Systems

Supplementary Terms – SIP Trunking Services
These terms cover our supply of SIP Trunking Services

Supplementary Terms –Broadband Services
These terms cover our supply of Broadband Products and Services

Supplementary Terms –Lines and Calls Services
These terms cover our supply of Telephone Line Rental and Calls Services

Supplementary Terms –Leased Line Services
These terms cover our supply of Leased Line Services

Supplementary Terms –Non-Geographic Numbers 
These terms cover our supply of Non-Geographic Numbers