When will traditional telephone lines become obsolete?

The benefits of switching to cloud-based telephony are undeniable. Goodbye hardware and hello sleek functionality, easier ways of working and cheaper calls.

That said, making the jump from “normal” telephone lines to the more modern cloud-based services can feel daunting, and it is often tempting to just put it off as long as possible. But just how long can you put it off, and is putting it off the right thing to do?

In this blog, we will answer these questions and more.

The days of “normal” telephone lines are numbered
Firstly, the right name for “normal” telephone lines is ISDN, or Integrated Services Digital Network. This type of phone line was introduced by BT over 30 years ago, and it is now an almost completely obsolete technology. In fact, BT has not installed an ISDN line in central London since 2014 – showing just how old hat it really is.

The truth is, businesses are now abandoning ISDN lines at a rapid pace, and rightly so, because their days are numbered. BT has pledged to have all its ISDN and PSTN networks switched to more modern alternatives by 2025.

What are the alternatives?
VOIP (Voice Over Internet Protocol) has been hailed one of the top alternatives for UK businesses, because it offers reliable communications using the internet. Call costs are lower, scalability is simplified, and the enhanced features will make you wonder how you ever did business before VOIP.

Is it right to put off the switch for as long as possible?

There is absolutely no sense in putting off the inevitable, especially when there are so many business benefits to be gained from switching. It has been proven in countless studies that businesses which switch to digitised systems are more profitable and deliver increased customer satisfaction. So ask yourself, can you compete with that?

How should you go about starting the switchover?
The first step is to book a free of charge audit of your business, to give you a complete and comprehensive understanding of your requirements. You can book that here.

Next, take time to talk through our recommendations with stakeholders and decision makers, coming back to us with any additional questions.

Then, get your switch over booked in. You will have the support of our technical team from beginning to end, you will receive training on your new system and aftersales support too.

Lastly, enjoy the benefits of cloud-based telephony, streamlined processes, improved business communications and even a healthier bottom line. What are you waiting for?

Call 0800 652 7681 or email enquiries@connaughtltd.co.uk