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How to
Videos

Technology and software in telecommunications are constantly changing, so we want to make sure you have access to support when you need it. Whether you need help with handsets, softphones or management information, we’re here for you.

Here are some how-to videos to help you get the most out of your systems or refresh your teams on that ever-increasing functionality.

Connection Support

Xelion 8




How to add a
contact to the directory
via the softphone






How to
view
wallboards






How to
install mobile
app on IOS






How to
login to the
Xelion softphone






How to
change a
voicemail message






How to
make a conference
call on Xelion



Xelion Classic




How to
login to the
Xelion softphone






How to
access personal
recordings






How to
listen in
on a call






How to
make a
conference call






How to
place a call
on hold






How to
transfer
a call






How to
view a
wallboard



Xelion Admin Tool




How to
add a user
to a group






How to
edit a
pickup group






How to
change
a name






How to
set up a
wall board






How to
hide
caller ID






How to
login to the Xelion
Admin Tool






How to
setup training/bank
holiday dates






How to
change dialler
strategy






How to
listen to
call recordings



Handsets